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Frequently asked questions

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What can PDF Cracker do?

PDF Cracker removes the owner password and the editing, printing and copying restrictions from PDF files you own or are authorized to modify.

Can I use PDF Cracker on any PDF?

PDF Cracker is intended for PDF documents you own or are authorized to modify — for example, a password you set yourself and later forgot. Please do not use it to access documents you do not have permission to open.

Which Windows versions are supported?

PDF Cracker runs on Windows 11, 10, 8, 7, Vista and XP, in both 32-bit and 64-bit editions.

Do I need Adobe Acrobat installed?

No. PDF Cracker is a standalone application and does not require Adobe Acrobat, Reader or any other third-party software.

I purchased a license but have not received my license key. When will it arrive?

Your license key is emailed within minutes of your payment being accepted. Sometimes this email lands in your Spam or Junk folder — check there first. If it is still missing, contact us with as many order details as possible.

Why was my order declined?

A "credit card declined" message means your card issuer rejected the transaction. A quick call to your bank's customer service usually resolves it. If the problem persists, use an alternative payment method.

Is there a free trial?

Yes. Download the free trial. The trial shows a reminder popup until you register.

Does PDF Cracker upload my files?

No. PDF Cracker runs entirely on your computer. Your PDF files are never uploaded or sent to any server.